Feedback: A Quick Guide
We’re using CrowdSound to gather and respond to requests and issues that have come up since our launch. You can see and use the widget by clicking “Feedback” at the top of your account, by going to the Feedback Page, or by visiting the hosted feedback page. You’ll see suggestions tagged with a variety of statuses, I just wanted to run through each so that you can understand where your request is in its lifecycle:
- New: We haven’t had a chance to look at this in-depth yet. Stay tuned!
- Under Review: We are discussing our plans and timelines for this feature.
- Planned: This is a feature we plan on implementing in the future.
- In Progress: We are currently working on implementing this suggestion, expect it in the near future.
- Forthcoming: This feature will be coming in the next deployment (usually every 24 to 48 hours).
- Completed: It’s been implemented!
- Not Planned: This is not a feature we plan on implementing at this time. Will always come with a comment as to why.
- Invalid: Usually used for duplicate suggestions or suggestions for things we already have. Will always come with a comment.
We want to be very open about improving Present.ly, and we think that CrowdSound is a great way to help us do that. If you have an account-specific problem, we would encourage you to e-mail support to get the fastest resolution possible. Thanks for the feedback so far, it’s been really useful to help the continued improvement of Present.ly!
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